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Frequently Asked Questions
YES! We are a proudly made-in-India brand and fall under the Indian small-scale industries category.
Yes, while we offer a variety of ready-made products, Sole Weavers also specializes in customized footwear. Every pair is handmade and made to order by highly experienced, versatile, and skilled artisans from India. It takes us more than 3 days to curate your dream shoe pair using a blend of traditional and modern footwear-making techniques.
We’d be delighted to customize your desired shoe pair according to your specifications and style. You can email us at soleweavers24@gmail.com or WhatsApp/call us at +91 9702433761
Please email us at soleweavers24@gmail.com.
Our office/workshop hours are Monday – Saturday, 10:00 AM – 6:00 PM. We aim to respond to emails within 24 hours.
We use authentic and ethically sourced leather, vegan leather, high-quality Indian textiles, and handmade Indian textiles. Additionally, our designer and founder, Shraddha, is passionate about sourcing materials from around the world, always with authenticity and sustainability in mind. She believes in exploring diverse materials to fuel her creativity, rather than limiting it, ensuring that each pair of shoes is both unique and responsibly crafted.
We source all types of materials from trusted vendors with decades of experience in producing and selling these materials. We rely on their expertise, so you can be assured of the quality.
Sole Weavers has its own manufacturing premises located in Thane, Mumbai, where all products and accessories are made and undergo a quality assurance process.
Making a purchase is easy! Simply select your item(s) along with size and other product specifications, click “Add to Bag,” and then “Proceed to Checkout.” Follow the on-screen prompts to complete your purchase.
Alternatively, you can explore our collections tab, search for your product in the related categories, and follow the same process.
If you have any issues, feel free to contact us at soleweavers24@gmail.com or WhatsApp/call us at +91 9702433761
Yes, you can call or WhatsApp us at +91 9702433761 to place your order. Yay!
Most shoes are in stock and available for purchase. In case a shoe is unavailable, please contact our customer care at +91 9702433761 or email us at soleweavers24@gmail.com.
You may also add your email to our stock alerts, and we’ll let you know if we receive a new delivery.
Please refer to our ‘Size Guide’ available on each product page.
If you have specific foot concerns, such as unusual toe shapes, longer or smaller feet, or any other foot-related issues including foot length, and need help choosing the right size, feel free to call us at +91 842400 1149 or email us at soleweavers24@gmail.com.
We accept all local payment methods, including credit cards, debit cards, American Express, PayPal, internet banking, and wallet payments like PayTM and Google Pay. You can also use UPI ID or scan our QR code for the simplest and most time-efficient payment process. Cash on delivery is accepted within India.
All payment methods are secure with us.
No, we currently do not ship internationally. However, we aim to offer this service soon. For now, you can order your pairs across India.
For, all taxes and duties are included in the price mentioned.
Once your order is placed and payment is received & verified, you will receive an email with a tracking number. If you need further assistance, please contact our customer care team.
Orders are shipped within 10 business days after placement, using our trusted delivery partners (BlueDart / Delhivery / DHL / Aramex). For customized orders, delivery times may vary depending on the product, and our team will keep you updated on the progress throughout. For security reasons, all orders must be signed for upon delivery.